Job Description
Are you experienced in procurement systems support and looking to grow your career in a dynamic environment? Apply Now!
Working with one of our top financial clients, this role calls for a Banking Procurement Analyst – Coupa & Source-to-Pay (S2P). This position involves supporting procurement platforms such as Coupa and Zip, contributing to key initiatives like Zip implementation and Coupa S2P operations. The role offers an excellent opportunity for a motivated professional with procurement support experience to enhance systems, streamline processes, and drive operational efficiency.
Pay rate range (CAD): $39.86/hr – $47.83/hr
Responsibilities
Support and administer Coupa S2P processes, including requisitioning, approvals, purchasing, receiving, invoicing, and user support
Manage user provisioning for procurement platforms (Coupa, Zip), including onboarding and offboarding
Maintain accurate records of user access and permissions to ensure compliance
Resolve user access issues and monitor platform usage for compliance and operational efficiency
Assist with supplier onboarding and catalog enablement activities to improve adoption and transaction accuracy
Provide support for linking non-catalog requisitions to contracts and managing Purchase Orders (POs) modifications, cancellations, and monitoring
Support system testing, releases, and validations to ensure platform stability and feature integration
Maintain process documentation, training materials, and job aids for onboarding and change management
Track operational metrics and report on platform adoption, issue resolution, and process improvements
Collaborate with Procurement, Accounts Payable, Technology, and other stakeholders to identify and resolve process gaps
Contribute to continuous improvement initiatives in procurement enablement and system effectiveness
Assist with compliance activities related to data privacy, internal controls, and regulatory standards
Desired Skill-Set
1-3 years of procurement systems support experience, specifically with Source-to-Pay platforms like Coupa
Strong understanding of requisition-to-invoice workflows, approval controls, and supplier enablement
Experience supporting procurement or finance platforms, with a focus on user enablement and issue resolution
Demonstrated troubleshooting skills and ability to coordinate across teams for timely resolution
Ability to operate effectively in fast-paced environments managing multiple priorities
Strong communication skills with experience working with business stakeholders
Comfort working with data, reporting, and process metrics
Post-secondary education in business, supply chain, finance, information systems, or a related discipline
Nice to Have
Experience with other procurement platforms such as Ariba or Ivalua
Proficiency in Excel and data analysis
Exposure to banking or highly regulated environments
Prior experience in procurement or helpdesk support roles
Familiarity with procurement lifecycle and S2P processes
Knowledge of procurement regulations and compliance standards
