Senior IT Artificial Intelligence (AI) Architect/Designer (RQ11251)

🚀 We’re Hiring | Senior IT Artificial Intelligence (AI) Architect/Designer (RQ11251)
Client: Ministry of Public and Business Service Delivery and Procurement
📍 Location: 222 Jarvis St, Toronto, Ontario (Onsite)
📅 Contract Duration: Until March 31, 2027 (Extension Possible)
We are looking for an experienced Senior IT AI Architect/Designer to lead enterprise AI and customer experience transformation initiatives.

Key Requirements:
✅ 10+ years of experience in Enterprise Architecture, Solution Design & Software Delivery
✅ 4+ years of experience in Enterprise AI/ML Solution Design & Implementation
✅ Strong experience with Conversational AI, AI Agents, Chatbots, Intelligent Virtual Assistants & Conversational IVR
✅ Experience with AI-enabled Contact Center solutions (Amazon Connect, Genesys Cloud, Cisco Contact Center, NICE CXone, etc.)
✅ Hands-on experience with Azure OpenAI, Azure AI Services, Amazon Bedrock, Amazon Lex, Google Vertex AI or similar platforms
✅ Expertise in Generative AI, LLMs, RAG, Prompt Engineering, AI Guardrails & AI Governance
✅ Experience with AWS/Azure, Docker, Kubernetes, CI/CD, Python/Java/JavaScript
✅ Experience modernizing IVR, self-service platforms, and customer engagement solutions
✅ Public Sector/Government project experience is highly preferred.

Mandatory Details Required:
Updated Resume (Word Format)
Professional References
Expected Hourly Rate
Visa Status
LinkedIn Profile

📩 Interested candidates can directly share their updated resume at: mishra.neha@smsoftconsulting.com Neha Mishra
Please mention the Job Title: RQ11251 – Senior IT Artificial Intelligence (AI) Architect/Designer in the subject line.