Bilingual (English/French) Customer Success Manager

Job Description

  • Contractor
  • Anywhere

JOB OF THE WEEK! 💨

Bilingual (English/French) Customer Success Manager

📍 Toronto, ON (Hybrid – 3 days in office)
💰 $80K–$110K Total Compensation
📅 12-Month Contract (Strong Potential to Become Permanent)

Are you fluent in English & French and ready to take your Customer Success career to the next level?

An innovative, mission-driven organization that helps nonprofits and community-focused organizations maximize their fundraising impact is seeking a Bilingual Customer Success Manager.

This is an opportunity for a strategic, relationship-focused professional to drive client growth, build trusted partnerships, and influence meaningful business outcomes.

What makes this opportunity stand out?
✔ Competitive compensation package
✔ Hybrid work environment
✔ Exposure to senior decision-makers
✔ Career advancement opportunities
✔ Ongoing professional development
✔ Meaningful work that creates real community impact

In this role, you’ll:
🔹 Manage and grow a portfolio of client accounts
🔹 Act as a trusted advisor to key stakeholders
🔹 Deliver strategic recommendations that drive fundraising success
🔹 Identify expansion opportunities and contribute to revenue growth
🔹 Build long-term client partnerships and measurable business results

We’re looking for professionals with:
✅ Fluency in English & French
✅ Customer Success, Account Management, Sales, or Business Development experience
✅ Strong stakeholder management and relationship-building skills
✅ A consultative, growth-focused mindset
✅ Exceptional communication and problem-solving abilities

If you’re passionate about client success, business growth, and making a meaningful impact, we’d love to connect.

Apply now or send Vernon Carbonell a direct message for a confidential conversation. 📫

Know someone who would be a great fit? Tag them below or share this opportunity with your network!

View the full job posting: https://lnkd.in/gXjkccM7