Service Desk Specialist

About the job
We’re looking for a Systems Administration / Operations Support Specialist to support 24/7 data centre operations and technology infrastructure.

On-Site Position

24/7/365 Operations | 4-on, 4-off | 12-hour rotating shifts

Requirements:

5 years of technology-related experience
2 years of Service Desk Support experience
Strong analytical, troubleshooting, and communication skills
Strong Technical Troubleshooting skills
Experience with Enterprise Automation Scheduling
Experience supporting data centre operations and infrastructure environments
Ability to work independently in a 24/7 operational environment
Proficiency in at least 5 of the following:

Technical Troubleshooting
Data Backup & Migration
Computer Operations
Data Centre Administration
Production Control
Enterprise Automation Scheduling
Data Centre Facilities Management
System & Console Operations
Technology Systems Management
Records Management & Archiving
Note: AI-enabled tools may be used to sort applications based on job-related criteria. All AI generated results are vetted by our team and the decision of which candidates move forward is always made by a human.

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Requirements added by the job poster

• 5+ years of work experience with System Administration

• 2+ years of work experience with Service Desk

• 5+ years of work experience with Troubleshooting