Operations Officer II

Hiring: Operations Officer II | Canada

Location: Mississauga, ON (Hybrid)
Duration: 12-Month Contract ( Extension and conversion Possibility)

We are currently hiring an **Operations Officer II** for a leading banking client in Mississauga. This opportunity is ideal for professionals with experience in retail banking, banking operations, and administrative support who are looking to join a fast-paced financial services environment.

Pay Range: $22-25/hr INC or $18-20/hr T4( Negotiable)
Years of Overall Experience: 2-4 years of banking/financial experience.

Key Responsibilities:

* Process operational transactions accurately while meeting Service Level Agreements (SLAs)
* Support internal and external partners by responding to inquiries and resolving operational issues
* Review documentation and ensure compliance with internal policies and procedures
* Identify operational risks and escalate issues when appropriate
* Contribute to process improvement initiatives and support business objectives
* Deliver exceptional customer service while maintaining operational accuracy

Must-Have Skills:

* 2–4 years of retail banking or financial services experience
* 2–4 years of strong administrative experience
* Proficiency in Microsoft 365 (Excel, Word, Outlook)
* Excellent communication, organizational, and multitasking skills
* Strong attention to detail and customer service mindset
* Ability to work effectively in a high-volume environment

Nice-to-Have:

* Experience reviewing estate or legal documentation
* Knowledge of Money Market (MM) and Foreign Exchange (FX) products
* Experience with Global and WSS platforms

As the role is moving fast. If you’re interested or know someone who would be a great fit, please send your updated resume to tdas@tundratechnical.com.