Technical Lead ServiceNow

🚀 We are hiring for a #Technical Lead ServiceNow
📍 Location: #Vancouver, BC Canada
💼 #full-time, permanent role.
Note: Please apply only if you are currently in Canada.

Technical Lead – ServiceNow
10-15 Years

Technical Skills:
• ServiceNow ITSM, ITOM, CMDB, SecOps and platform technical leadership.
• Incident, problem, change, request, service catalog, knowledge, SLA, major incident and operational reporting configuration.
• Discovery, Service Mapping, Event Management / AIOps, CMDB population and operational visibility concepts.
• CSDM, CMDB governance, CI classes, relationships, reconciliation, identification rules, data certification and data quality controls.
• ServiceNow SecOps: security incident response, vulnerability response, remediation workflows and security tool integration awareness.
• ServiceNow scripting: Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, ACLs, Scheduled Jobs, Flow Designer and Workflow.
• IntegrationHub, MID Server, REST/SOAP APIs, import sets, transform maps, web services and enterprise integration patterns.
• Service Portal / Workspace / UI Builder awareness, roles/groups, ACLs, platform security and user access troubleshooting.
• Automated Test Framework, upgrade validation, platform health, performance tuning, release management and technical debt remediation.
• ITIL, Agile delivery, DevOps integrations, Jira/Azure DevOps/Git awareness and managed services operations.
”
📩 To apply, please send your resume to pooja.sehrawat@zodiac-solutions.com.

Warm regards,
Pooja Sehrawat
Assistant Manager Recruitment
Email: pooja.sehrawat@zodiac-solutions.com