IAM PING Consultant

About the job
Job Title: IAM PING UID Operate Services Consultant

Location: Canada (REMOTE)

Type: Contract

Job Description:

Ticket Management
Monitor overall OneUID SSO Platform health, performance, root cause analysis and problem management.
Analytical Reports to identify any network or LDAP gateway issues and fix them manually or report for Ping Identity Support to avoid end user impact.
Facilitate support case resolution with the vendor
Support OneUID Services like PingID MFA enrollment issues, SSL renewals, New rollouts like Passwordless authentication
Support IdP SAML Certificate Renewal and SP SAML Certificate update
Update OneUID Wiki and keep it up to date.
Prepare and share Weekly reporting to show primary incident trends, analytics current counts, ops projects, MTPs covered and SSO Login Analytics(User accounts, lockouts, apps accessed)
Application On-boarding Support

Support production deployment of new applications (~50 per month) when integrating with SSO as per the documents provided by the HP’s Ping Engineering team
On-going Development & Change Management

LDAP Gateway version upgrade & Conduct post upgrade monitoring
Perform configuration changes at Ping Federate end like
IdP Adapters, Selectors creations and updates
Update existing HTML/Messages templates
Create and Update Authentication Policy Tree and Fragments
Create and Update OAuth ATMs, OIDC Policies
Create and Update PingID Policies
Audit & Compliance Support

Support SOX audit teams every quarter by providing screenshots of SSO Integrated applications masking sensitive information
Participate in audit walk-throughs every quarter with internal and external auditors and support the audit requests with evidences of SSO applications, if requested only.

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees