Senior Manager-Client Segment Strategy & Execution

Are you ready to lead strategic client segments and drive impactful growth? Apply Now!

Working with one of our top financial clients, this role calls for a Senior Manager- Client Segment Strategy & Execution. In this position, you will support the development and execution of strategic initiatives across key client segments, focusing on enhancing client engagement, satisfaction, and overall business performance. You will collaborate with cross-functional teams to deliver measurable outcomes and foster strong relationships with internal and external stakeholders.

Pay rate range (CAD): $57.97/hr – $69.57/hr

Responsibilities

Assist in developing and implementing segment strategies to support growth and client retention.
Support the analysis of client and market insights to identify opportunities for enhanced engagement.
Contribute to designing differentiated client experiences in collaboration with various teams.
Coordinate execution of segment initiatives, ensuring timely delivery and alignment with strategic goals.
Monitor and report on segment performance using key metrics and analytics.
Assist in preparing reports, business cases, and presentations for senior stakeholders.
Support partnership development initiatives to create mutual value.
Help manage budgets and resources allocated to segment strategies.
Collaborate with internal teams to ensure compliance with governance and risk management processes.
Maintain effective communication with stakeholders to support strategic objectives.
Desired Skill-Set

Excellent organizational and coordination skills.
Strong analytical and problem-solving abilities.
Ability to interpret data and translate insights into actionable plans.
Effective communication and stakeholder engagement skills.
Basic project management experience with ability to handle multiple priorities.
Proficiency in MS Office Suite, especially Excel and PowerPoint.
Ability to work collaboratively in a team environment.
Strong attention to detail and organizational skills.
Nice to Have

Experience working in the financial services industry.
Knowledge of client segmentation and experience strategies.
Previous experience supporting strategic initiatives or programs.
Familiarity with project management tools and methodologies.
Bilingual proficiency (English and French).
Experience working with cross-functional teams in a fast-paced environment.