Job Description
Are you ready to make a mark in an international Financial Corporation? Here’s an opportunity for you…
Working with one of the top financial clients, this role calls for a Junior Project Administrator – Change Management/Governance who will be responsible for coordinating, scheduling, and assisting in the deployment of security solutions. This candidate will also be maintaining reports for governance-related issues.
Responsibilities:
Gathering appropriate information on the change to be implemented
Associating related CIs, incidents, and services to the change request
Providing status updates to TAO’s Business Unit leaders and all other stakeholders
Reviewing change plans and schedules. Planning activities include scheduling the change request, assessing risk and impact, creating plans, defining and sequencing the tasks needed to accomplish the change request, and scheduling people and resources for each task.
Reviewing all completed tasks. In the Implement stage, at least one task related to the change request is in progress.
Conducting post-implementation reviews to validate the results of the change request
Determining requester satisfaction with the change request
Vendor interaction to resolve issues with minimal turnaround time
Enterprise Change Management procedures and adherence to change requirements
As an SME, assist the Audit/Governance teams to provide audit information as it relates to Security Tools
Own and coordinate resolution for incidents and coordinate with other teams for high-priority incidents
Desired Skill Set:
2 years of experience in ITIL based change management and governance
2 years of expertise in reviewing and maintaining up-to-date support documentation
Ability to adapt in a quickly changing environment and who can work in a large program
2 years of expertise in Microsoft Office (Word, Excel, PowerPoint), Project, and Visio
Good leadership and change governance
Good social, communication and technical writing skills
Nice To Have:
Project experience
Experience with data that needs to be categorized
Ability to work with a large team