Application Support Analyst

Exciting Opportunity: Application Support Analyst
Location: Downtown Toronto – Hybrid
We are seeking candidates with the following qualifications:

Required Qualifications:
– 6+ years of experience in Application/Production Support roles
– Strong hands-on experience with Dynatrace and Splunk
– Proven experience providing L2 support in production environments
– Solid understanding of incident, problem, and change management (ITIL processes)
– Experience with application monitoring, alerting, and log analysis
— SQL skills for querying and basic troubleshooting
– Strong analytical and troubleshooting skills in a fast-paced environment
– Minimum 2 years of experience in Banking/Financial Services (FI)
– Exposure to cloud platforms (Azure/AWS)

Please email your resume to deepa.satsavia@aaronconsulting.ca.