Technical Business Analyst – Intermediate

Job Description

Technical Business Analyst – Intermediate
Hybrid, Edmonton, Alberta Canada
Contracts

Scope:

As part of the Technical Debt Mitigation Program, several applications have been identified as having critical security vulnerabilities, which require immediate mitigation. To develop a comprehensive mitigation plan for these applications, a service map for each is required. A service map provides essential information about the IT environment in which the application operates, such as infrastructure, software, hardware, etc. the relationship that exists amongst them, and how they work together to provide a business service. As an effective mitigation plan must account for these components, service maps are a key foundational input into the Technical Debt Mitigation program.

Work Experience
Duration – Broad understanding of the technical environment and linkages between systems.            3 years
Duration – Experience in developing service maps for organizations with complex IT environments… 3 years
Duration – Experience supporting application infrastructure and/or software development.  3 years
Duration – Experience using the ServiceNow application to create and maintain service maps, and reports…       3 years
Duration – Experience working with application stakeholders to gather information about their sys… 3 years
Nice to Have
Professional Licenses/Certification
Yes/No – ITIL Foundations certification.
Work Experience
Leading and facilitating meetings with stakeholders at all levels.         3 years
Experience within a Public Sector organization.       2 years
Familiarity with Microsoft Visio or other diagramming software.           3 years
Familiarity with ServiceNow ITOM.      3 years
Familiarity with TOGAF framework.      3 years
Project management and related technical abilities to implement application services…       3 years
Term (Months)     12