Service Desk / Deskside Support Lead

Customer Service & Tech Support
Ontario – Toronto
June 3, 2026
Contractor
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Job Description

  • Contractor
  • Anywhere

🚨 Urgent Hiring – Service Desk / Deskside Support Lead 🚨
📍 Location: Toronto, ON
💼 Experience: 5+ Years

I am currently looking for a Service Desk / Deskside Support Lead with strong experience in ServiceNow, ITSM/ITIL processes, Infrastructure Support, Intune, and SCCM.

✅ Experience managing L1 & L2 Service Desk and Deskside Support teams
✅ Strong knowledge of ServiceNow, Incident Management, and Problem Management
✅ Hands-on experience with Intune, SCCM, device deployment, and patch management
✅ Expertise in infrastructure support and end-user computing environments
✅ Experience with asset management, IMAC activities, and knowledge management
✅ Excellent communication and stakeholder management skills

If you are interested or know someone who would be a great fit, please share your updated resume at:
📧 aayush.tyagi@pacerstaffing.com

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