Junior IT Administrator

About the job
Junior IT Administrator

About Tundra Technical Solutions

Since 2004, Tundra’s mission to become the world’s number one choice for top talent has been relentless. As we thrive in dynamic markets like North America, the UK, Ireland, and Asia, our commitment to global growth has set us apart as a visionary leader in talent recruitment and total talent management.

We challenge norms, exceed expectations, and are dedicated to sourcing top-tier talent for some of the world’s most renowned brands. Our pioneering approach to Direct Source Curation consistently ranks us among North America’s fastest-growing and largest staffing organizations.

In the previous year, LinkedIn recognized Tundra as the Diversity Champion in the staffing industry and praised us as the most engaging recruitment brand on the platform.

Why Choose Tundra?

People-Centric Culture – being in the business of people, we ensure our Associates work in an environment where they can deliver results and have professional success.
Continued Professional Development – tailored learning and development courses to support your career growth at Tundra.
Endless Growth Opportunities – the success of Tundra has been built on internal progression across the organization.
Social Responsibility – at Tundra, we pride ourselves in our ability to influence change, whether it be the work from the DEIB Council, give-back initiatives, or our green programs.
Rewards and Perks – Competitive health and financial benefits, Associate events, recognition programs, and employee loyalty programs are a few of the perks available at Tundra.
Join Our Team

We are on the hunt for talented individuals passionate about a results-driven career and committed to providing exceptional service to our clients and candidates.

The Role

We are seeking a Junior IT Administrator to provide day-to-day technical support for our users and IT systems. This role will assist with troubleshooting hardware, software, and network issues while supporting our Microsoft-based environment.

Provide Level 1 / Level 2 technical support for end users
Troubleshoot Windows 11, Microsoft 365, and client-side email issues
Manage user accounts and permissions in Active Directory
Install, configure, and troubleshoot PCs, laptops, and peripherals
Assist with device management using Microsoft Endpoint Manager / Intune
Troubleshoot basic network issues (TCP/IP, DNS, DHCP)
Use ticketing systems and remote support tools to resolve user issues
Escalate complex issues to senior IT staff when required
Who You Are

You have experience with Microsoft Active Directory
You have experience with Windows Operating Systems (Windows 11)
You have experience with Microsoft 365
You have experience troubleshooting PC and laptop hardware
You are knowledgeable of network fundamentals (TCP/IP, DNS, DHCP)
You have strong troubleshooting and problem-solving skills
You are able to manage multiple priorities in a fast-paced environment
You have excellent written and verbal communication skills
You have strong customer service skills and attention to detail
Preferred Qualifications

Experience with Windows Server administration
Experience with Mobile Device Management (Microsoft Endpoint Manager / Intune)
Experience with IT ticketing systems
Experience using remote support tools
Basic knowledge of IT security best practices
The salary range that the employer in good faith reasonably expects to pay for this position is $55,000 – $65,000.

Our benefits offering includes medical, dental, vision, and retirement benefits.

This post is for an existing vacancy.

We use artificial intelligence tools to help our recruiters screen and assess talent. These tools do not replace human decision making in the process.

At Tundra, we are dedicated to building an inclusive and authentic workplace. If you’re excited about this role but your experience doesn’t perfectly match every qualification in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles within the organization.

Not interested in this position, but do you know somebody who might be? Check out our Referral Reward Program referrals are a big secret behind our success. As always, we’re on the lookout for great people. We know that you know great people. Click on ‘Tell a Friend’ option to refer a friend.