Storage Support Engineer

Procom is currently looking for a Storage Support Engineer for our client in the public sector

THIS CONTRACT HAS A TBD START DATE AND GOES FOR 8 MONTHS LATER
(GREAT CHANCE OF EXTENSION)
LOCATION: HYBRID (2 DAYS PER WEEK ONSITE IN THE OTTAWA AREA)
MIGHT REQUIRE ON CALL AS WELL AS OVERTIME
LANGUAGE: ENGLISH
CLEARANCE: SECRET (HOLD OR BE ELIGIBLE)
REFERENCES: 2

🍀 A minimum of five (5) years of recent demonstrated work experience in managing Enterprise Storage Environments
🍀A minimum of five (5) years of recent demonstrated experience in supporting NetApp Technologies
🍀A minimum of five (5) years of recent demonstrated experience working in an operational support role
🍀Demonstrated experience working with Change Management policies
🍀Demonstrated experience in supporting CommVault technologies
🍀Demonstrated ability to work independently
🍀Demonstrated experience in creating documentation, Visio Diagrams, support documents, Knowledge Transfer sessions
🍀Demonstrated experience in Automation with Storage technologies

The scope of work of the Contract includes, but is not limited to:

The Storage Support Engineer professional will be expected to execute the following tasks during this contract, but not limited to:

🍀Support Enterprise Storage environment in an operational role
🍀Provide operational support, patching, troubleshooting, on call, project work
🍀Resolve complex cross functional technical issues in a timely manner
🍀Define and implement required upgrades and changes to address operational problems or new business requirements as well as support problem troubleshooting in Prod and non-prod environments
🍀Analyze the current solutions environment to identify deficiencies and opportunities for simplification as part of continuous improvements and evergreening activities
🍀Other activities and deliverables, as required