ServiceNow System Admin

Job Description

  • Contractor
  • Anywhere

Are you looking for stellar opportunities to develop and succeed?  If you share a passion for performance, a growth mindset with versatile skills, and approach everything with the highest integrity, here’s an opportunity.

Working with one of the top financial clients, this role calls for a ServiceNow System Admin who will design and implement solutions following established IT Service Management policies and standards. The successful candidate must ensure delivered solution enables the organization to manage incidents, problems, changes and service requests with respect to risk, cost, control, IT governance, compliance and business performance objectives.

Responsibilities:

Provide technical and thought leadership in both system integration as well as application development, and promote best practices in these areas.
Work closely with clients, project managers, and the systems management team to clearly define the scope of work and provide accurate cost/schedule estimates.
Review internal artifacts and deliverables received from vendor partners to ensure they meet solution requirements.
Lead/contribute in architecture, design & code reviews of IT Service Management solutions.
Troubleshoot production and test issues; perform root cause analysis, recommend corrective action, and lead the resolution efforts.
Perform off-hours maintenance and deployments for system releases and provide 24×7 support to maintain service availability.
Code deployment in 15 instances of ServiceNow
Desired Skill Set:

5+ years of Systems administrator experience with ServiceNow
CSA certification
Strong communication skills
Nice To Have:

Development experience
Banking experience
ITIL 4