Pega Business Analyst-CSA/CPBA

Are you ready to lead strategic initiatives in a dynamic financial environment? Apply Now!

Working with one of our top financial clients, this role calls for a Pega Business Analyst-CSA/CPBA. This position offers a unique opportunity to support high-profile projects within Distribution Technology, working with modern business process management solutions and engaging directly with key stakeholders across the organization. The successful candidate will define, document, and deliver requirements for enterprise-scale Agile projects utilizing Pega-based solutions, contributing to initiatives that enhance client acquisition and sales channels.

Pay rate range (CAD): $68.84/hr – $82.61/hr

Responsibilities

Lead requirements gathering and discovery sessions with business stakeholders
Analyze current and future state business processes and workflows
Create user stories, process maps, use cases, and functional specifications
Manage and maintain Agile backlogs in Jira
Collaborate with Product Owners on prioritization and sprint planning activities
Support Agile ceremonies including backlog refinement, sprint planning, reviews, and retrospectives
Work closely with Pega developers and solution architects to ensure requirements are accurately implemented
Facilitate stakeholder discussions and requirement clarification throughout project delivery
Support SIT and UAT activities including defect triage and resolution
Ensure traceability between business requirements, user stories, and solutions
Identify process improvement opportunities and recommend innovative solutions
Desired Skill-Set

5+ years of experience as a Business Systems Analyst or Senior Business Analyst in large enterprise environments
5+ years of experience working in Agile delivery teams
3+ years of experience with Pega platforms
Strong experience in requirements elicitation and documentation
Skilled in process mapping and workflow analysis
Proven stakeholder management capabilities
Experience supporting UAT and SIT testing in financial services or banking settings
Proficiency in Jira and Agile project tools
Excellent communication skills
Nice to Have

Pega Business Architect (CPBA) certification
Pega System Architect (CSA) certification
Prior experience within major Canadian financial institution
Knowledge supporting Distribution, Retail Banking, Cards, Lending, or Client Acquisition projects
PMP certification
Understanding of APIs and digital integration projects
Confluence experience
Strong soft skills including influencing, collaboration, analytical thinking, and organizational ability