Major Incident & Problem Management Specialists

August 15, 2026

Job Description

  • Contractor
  • Anywhere

My team is growing, and we are looking for two full-time Major Incident & Problem Management Specialists to join us.

If you thrive in high-stakes environments, excel at commanding complex technical situations, and understand the power of end-to-end operational resilience, this could be your next big move.

📍 Locations
Candidates must be local to our core office hubs (hybrid model):

Toronto, ON
London, ON
Winnipeg, MB

🔑 Key Requirements
5+ Years Experience: Proven track record delivering 24×7 major incident response.

Command & Control: Strong leadership ability to drive command and control across large technical teams during critical events.

Problem Management Core: Solid understanding of problem management principles to succeed in our shared-process environment.

📩 Interested?
If you or someone in your network fits the bill, please feel free to let me know.

Note: Due to the high volume of interest typically received for these roles, I will not be able to personally respond to direct messages.