Change Management Lead

Are you a versatile self-starter with demonstrated ability to take initiative and work independently with attention to detail? Then, Apply Now!

Working with one of the top financial clients, this role calls for a Change Management Lead who will plan and execute on the end-to-end delivery of Change Management activities throughout the lifecycle for assigned projects/initiatives in alignment with the change management strategy and business objectives.

Responsibilities:

Leads the change management workstream for projects of medium scale/complexity
Accountable for own work and sometimes others; acts as an escalation point or knowledge resource related to change methodology/tools for others in their own area or on the project team.
Responsible for the quality and timeliness of all change management deliverables for the project or multiple workstreams.
Consults with senior stakeholders to ensure change management is meeting the needs of the business and project(s)
Integrates knowledge of change management methodology with the project/strategy to recommend and implement effective change management interventions across multiple stakeholder groups
Interprets internal/external business challenges, recommends a course of action and best practices to improve change management efficacy.
Acts as the change management lead for Tier 3, high-risk Legal projects
Leads a diverse range of stakeholders; communicates effectively, assessing potential change processes and diverse audience issues/objectives
Analyze impacts/risks and provide recommendations to customers, stakeholders, employees, processes, technology solutions to achieve business results
Leads and owns the project deliverables related to change management to meet the needs of the customer, employee, and business and drive successful adoption of change
Assesses and ensures that customer and employee experience/stakeholder impacts are appropriately understood and managed
Engages appropriate stakeholders to identify and manage the required outcomes of projects for the business
Creates change plans and activities that drive the adoption of change
Develops change strategies, plans, and activities that drive adoption of change and benefits realization based on business needs
Ensures respective policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
Consistently exercises discretion in managing correspondence, information, and all matters of confidentiality; escalates issues where appropriate.
Desired Skill Set:

5 years of experience in Change Risk Management
5 years of experience with Change management Tools (ServiceNow or other industry change management tools)
5 years of advanced knowledge of change management principles and project management methodologies.
5 years of expertise in Technology Implementation
Proficiency with the MS Office suite