Customer PM

Job Description
Job Description & Skill Requirement:

Customer PM

• Experience managing complex programs – scope, schedule, budget
• Co-ordination for Telecom lab operations
• Strong communication skills and experience working with Telco customers

Required Experience

• Program Management for Telecom Delivery and Care programs – at least 3 year’s experience in this role
• Create and maintain program and project schedules
• Track program and project issues through resolution using an Action Item Register
• Coordinate OEM laboratory entry and exit activities
• Coordinate customer laboratory entry and exit activities
• Coordinate FOA site entry and exit activities
• Coordinate production site entry and exit activities
• Manage project and program scope
• Manage project and program budgets and costs
• Direct Project Managers assigned to the program and oversee project execution activities

Skillset

o PMP Certified
o Strong team handling skills and able to work with cross cultural and multi-geography teams
o Detail oriented approach to tracking timelines and follow ups closely
o Able to work with Telco customers and ensure delivery with customer delight
o Ability to manage multi-vendor ecosystem and handle dependencies without schedule impact
o Strong reporting skills to customer and to management

“LTTS is an Equal Opportunity Employer and maintains a clear policy against discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. As an inclusive organization, we actively endorse equal opportunities for all candidates with the right mix of talent, skills, and potential. We encourage applications from a diverse pool of candidates and selection for roles will solely be based on individual merit.”

“L&T Technology Services LTD is an equal opportunity employer and is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require any accommodations to participate in the recruitment process or to perform the essential functions of the job, please let us know. We will work with you to provide reasonable accommodations in accordance with applicable law.”
Job Requirement
o PMP Certified
o Strong team handling skills and able to work with cross cultural and multi-geography teams
o Detail oriented approach to tracking timelines and follow ups closely
o Able to work with Telco customers and ensure delivery with customer delight
o Ability to manage multi-vendor ecosystem and handle dependencies without schedule impact
o Strong reporting skills to customer and to management