Project/Program Change Coordinator (PCO)

Are you an experienced project coordinator with a knack for stakeholder management? Apply Now!

Working with one of our top financial clients, this role calls for a  Project/Program Change Coordinator (PCO). In this position, you’ll be instrumental in managing change requests, coordinating multiple teams, and ensuring project milestones are met efficiently, all within a fast-paced banking environment.

Responsibilities

Understand business-submitted change requests, including requirements and impacted teams
Coordinate walkthroughs and document detailed requirements and open items
Follow up on open items to ensure progress and resolution
Obtain estimates and coordinate project timelines for implementation
Track development, testing, deployment, and closure of change requests
Connect relevant teams and drive work to completion without requiring deep technical knowledge
Manage stakeholder expectations and communicate effectively across all levels
Maintain comprehensive documentation and follow-ups to ensure traceability and accountability
Support process improvements and adapt to changing project priorities
Collaborate with internal teams to meet project deadlines and deliverables
Desired Skill-Set

5–10 years of project coordination or managerial experience, with 7–10 preferred
Excellent written and verbal communication skills; able to lead meetings, summarize decisions, and follow up effectively
Strong understanding of technical concepts such as APIs, backend systems, mainframe migration, etc.
Proven experience managing change requests and coordinating multiple teams
Knowledge of the project lifecycle: requirements gathering, development, testing, deployment, closure
Highly organized with strong documentation and follow-up skills
Assertive yet collaborative; able to push back diplomatically and prioritize tasks
Street-smart, practical approach to problem-solving and getting things done
Adaptable to a dynamic environment with shifting priorities
Agile or project management knowledge is a plus
Banking industry experience, including familiarity with banking processes and governance, is advantageous
Exposure to AI tools such as Copilot is a plus but not mandatory
Certifications like Scrum are desirable but not required
Nice to Have

Experience with AI-powered project tools and automation
Prior experience in a banking or financial services setting
Familiarity with Agile methodologies
Ability to speak additional languages is a plus