Manager-Digital Strategy & Insights

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Working with one of our top financial clients, this role calls for a Manager-Digital Strategy & Insights. This position involves developing and executing strategic initiatives that drive business growth through innovative digital solutions. The ideal candidate will bring a strong analytical mindset, technical proficiency, and a collaborative approach to enhance digital channels and workplace technologies.

Pay rate range (CAD): $39.86/hr – $47.83/hr

Responsibilities

Design, develop, manage, and implement strategic digital initiatives from concept to execution
Develop business goals and key performance metrics to monitor and gain insights into campaigns and programs
Coordinate cross-group activities and logistics to support change implementation
Collaborate across departments to deliver results aligned with group objectives
Foster a culture aligned with organizational purpose, values, and strategy, promoting diversity and inclusion
Set inspirational goals, define expected outcomes, and establish clear accountability for deliverables
Build and nurture interdependent teams for optimal stakeholder value
Serve as a trusted advisor for assigned initiatives and programs
Analyze issues, prepare recommendations, and implement solutions to address business challenges
Assist in strategic planning and the development of comprehensive business programs
Identify emerging trends and issues to inform decision-making processes
Prioritize business activities and determine optimal sequencing for strategy execution
Develop strong relationships with internal and external stakeholders to ensure alignment
Breakdown complex strategic problems, analyze data, and generate insights
Employ systems to manage and track information efficiently
Integrate multiple data sources to enhance analysis, reporting, and processes
Monitor performance metrics, address issues proactively, and recommend improvements
Design and deliver regular and ad-hoc dashboards and reports
Support change management initiatives and measure program effectiveness
Provide specialized consulting, analytical, and technical support; work independently on non-routine situations
Broader accountabilities may be assigned as needed
Desired Skill-Set

5 to 7 years of relevant experience with a post-secondary degree or equivalent
Experience in financial services and technology, with understanding of digital trends
Knowledge of digital channels, workplace technology platforms, and services
Strong verbal and written communication skills
Proven collaboration and team skills
Excellent analytical and problem-solving abilities
Influence and stakeholder management skills
Data-driven decision-making capability
Nice to Have

Prior experience with digital marketing strategies and tools
Familiarity with industry best practices and emerging trends
Advanced proficiency with data analysis and visualization tools
Experience implementing change management programs
Knowledge of FI digital platforms and workplace technologies