Digital Product Manager (Credit Cards)

About the job
Position: Digital Product Manager (Credit Cards)

Client: Enterprise Canadian Bank

Type: 12 month contract + extensions to 2 years

Hybrid: Toronto – 2- 3 days a week downtown Toronto

Rate: 74.50-/hr on T4 or 82.10/hr incorporated

Required Skills & Experience

• 5+ years experience in digital Product Management (roadmap creation & management)

• Agile delivery experience

• Technical acumen & ability to read Solution Architecture-level documentation

• Business casing expertise

• Stakeholder management expertise

• Credit Cards experience

• Onboarding experience

• Banking experience

•Good understanding of the Canadian banking industry and benchmarking

Job Description

Insight Global is seeking a Product Owner (traditional Product Manager-level responsibilities) for a Big 5 banking client. This 12-contract role focuses on setting product vision, determining KPIs and building the roadmap for a digital banking product, ensuring successful partner and technology integration.

You will oversee the end-to-end delivery of a customer sales/onboarding journey:

• Own the vision, roadmap, delivery and lifecycle of an AI assistant product for frontline users

• Translate business priorities into clear product requirements, user stories, and acceptance criteria

• Prioritize and manage the product backlog, balancing strategic and tactical needs

• Partner daily with engineering, data science, design, and analytics teams to deliver value

• Drive stakeholder alignment, product adoption, and usage across the organization

• Monitor product performance, remove blockers, and continuously improve customer experience

• Ensure solutions are desirable, viable, scalable, and responsibly built

• Lead delivery teams on roadmaps, leading agile pods through ceremonies and sprints (backlog refinement, sprint planning and execution).

Requirements added by the job poster

• 5+ years of work experience with Customer Journey Mapping