𝗛𝗘𝗟𝗣𝗗𝗘𝗦𝗞/ 𝗧𝗘𝗖𝗛𝗡𝗜𝗖𝗔𝗟 𝗔𝗡𝗔𝗟𝗬𝗦𝗧

𝗡𝗲𝘄 𝗿𝗼𝗹𝗲 **𝗛𝗘𝗟𝗣𝗗𝗘𝗦𝗞/ 𝗧𝗘𝗖𝗛𝗡𝗜𝗖𝗔𝗟 𝗔𝗡𝗔𝗟𝗬𝗦𝗧**
𝗜𝗳 𝗶𝗻𝘁𝗲𝗿𝗲𝘀𝘁𝗲𝗱, 𝗽𝗹𝗲𝗮𝘀𝗲 𝘀𝗵𝗮𝐫𝐞 𝐮𝐩𝐝𝐚𝐭𝐞𝐝 𝐂𝐕 𝐚𝐭 prerana.hegde@aaronconsulting.ca
**𝑨𝒄𝒄𝒆𝒑𝒕𝒊𝒏𝒈 𝒂𝒑𝒑𝒍𝒊𝒄𝒂𝒏𝒕𝒔 𝒘𝒊𝒕𝒉 𝒗𝒂𝒍𝒊𝒅 𝑪𝒂𝒏𝒂𝒅𝒊𝒂𝒏 𝒘𝒐𝒓𝒌 𝒗𝒊𝒔𝒂 𝒐𝒏𝒍𝒚**
**𝗪𝗲 𝗮𝗿𝗲 𝗻𝗼𝘁 𝗮𝘂𝘁𝗵𝗼𝗿𝗶𝘇𝗲𝗱 𝘁𝗼 𝘄𝗼𝗿𝗸 𝘄𝗶𝘁𝗵 𝗲𝘅𝘁𝗲𝗿𝗻𝗮𝗹 𝘃𝗲𝗻𝗱𝗼𝗿𝘀*

𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: 𝗦𝗰𝗮𝗿𝗯𝗼𝗿𝗼𝘂𝗴𝗵, 𝗢𝗡 – 𝟮 𝘄𝗲𝗲𝗸𝘀 𝘁𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝗼𝗻𝘀𝗶𝘁𝗲 𝗮𝗻𝗱 𝘁𝗵𝗲𝗻 𝗛𝘆𝗯𝗿𝗶𝗱 𝘄𝗼𝗿𝗸 𝗺𝗼𝗱𝗲𝗹 – 𝟰 𝗱𝗮𝘆𝘀 𝗼𝗻𝘀𝗶𝘁𝗲 𝗽𝗲𝗿 𝗺𝗼𝗻𝘁𝗵
𝗖𝗼𝗻𝘁𝗿𝗮𝗰𝘁 𝗗𝘂𝗿𝗮𝘁𝗶𝗼𝗻: 𝟭𝟮-𝟮𝟰 𝗺𝗼𝗻𝘁𝗵𝘀 𝗯𝗮𝘀𝗲𝗱 𝗼𝗻 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲
𝗘𝘅𝘁𝗲𝗻𝘀𝗶𝗼𝗻: 𝗬𝗲𝘀, 𝗽𝗼𝘀𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆 𝗼𝗳 𝗲𝘅𝘁𝗲𝗻𝘀𝗶𝗼𝗻
𝗙𝗧𝗘: 𝗣𝗼𝘀𝘀𝗶𝗯𝗹𝗲 (𝗯𝗮𝘀𝗲𝗱 𝗼𝗻 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 + 𝘃𝗮𝗰𝗮𝗻𝗰𝘆)
𝗡𝘂𝗺𝗯𝗲𝗿 𝗼𝗳 𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻𝘀: 𝟭- 𝗘𝗡𝗚𝗟𝗜𝗦𝗛 (𝗨𝗻𝗶𝗹𝗶𝗻𝗴𝘂𝗮𝗹)
𝗦𝗰𝗵𝗲𝗱𝘂𝗹𝗲 𝗛𝗼𝘂𝗿𝘀: 𝗠𝗼𝗻𝗱𝗮𝘆-𝗙𝗿𝗶𝗱𝗮𝘆 – 𝗘𝗶𝘁𝗵𝗲𝗿 𝟵:𝟯𝟬 𝗮𝗺 𝟱:𝟯𝟬 𝗽𝗺 𝗼𝗿 𝟭𝟬:𝟯𝟬-𝟲:𝟯𝟬 𝗽𝗺, 𝗹𝗮𝘁𝗲 𝘀𝗵𝗶𝗳𝘁 𝗰𝗼𝘃𝗲𝗿𝗮𝗴𝗲 𝗿𝗲𝗾𝘂𝗶𝗿𝗲𝗱 𝗼𝗻 𝗮 𝗿𝗼𝘁𝗮𝘁𝗶𝗼𝗻 𝗯𝗮𝘀𝗶𝘀 𝗲𝘃𝗲𝗿𝘆 𝟲 𝘄𝗲𝗲𝗸𝘀 – 𝟭𝟮 𝗽𝗺 – 𝟴 𝗽𝗺 𝘀𝗵𝗶𝗳𝘁
𝗥𝗮𝘁𝗲: $𝟮𝟱-𝟮𝟴/𝗵𝗿 (I𝗻𝗰.)

Must Haves:
• Fluency in English
• 2-3 Years Customer Service Experience
• 2-3 years of browser troubleshooting practices
• Knowledge of computer software, such as configuration management software, desktop communications software, and operating system software.

Nice to Have
– Previous Help Desk or Contact Center experience
-Technical Help Desk Experience