UX Researcher – Digital Product Strategy & Transformation

***Canada Residents Only (OWP, PR, Citizen)*****
💼 Job Title: UX Researcher – Digital Product Strategy & Transformation
📍Location: Canada Remote
⌛ Duration: Longterm Contract
Description
Create awesome experiences for our customers.

What you will do
– Conduct Research: Personally initiate and conduct research to build deep foundational knowledge of product areas. Research should consist of a mix of solution validation and problem validation projects.
– Deliver: Create high-quality deliverables that tell compelling stories integrated with research findings. This is typically accomplished through reports, presentations, video recordings, etc.
– Stakeholder Engagement: Show an understanding of your stakeholders by familiarizing yourself with their objectives, processes, and obstacles. Apply this knowledge in stakeholder engagement and collaboration.
– Prioritization: Effectively prioritize your research efforts and align with teams while considering impact, goals, the broader product direction, and company objectives.
– Teamwork: Actively contribute to the UX Research team culture by iterating on existing processes and documentation and contributing to peer reviews.
– Empower: Guide others to conduct research with a high degree of rigor. Help them follow defined research processes (for example, handbook procedures, opening and closing issues for research studies, documenting actionable insights, etc).
– Advocacy: Advocate for and socialize actionable insights independently and in a clear and compelling way.

Qualifications
What you bring:
– Experience: 5+ years relevant work experience as a user researcher, including integrating user research into product designs. A strong understanding of the strengths and shortcomings of different research methods from a variety of disciplines including when and how to apply them at each product phase – you’ll know when to use surveys, usability tests, focus groups and when to use guerilla research tactics.
– Story Telling: An organized mind to sort through all the collected data and user behaviours to give recommendations and the capability to weave this data into compelling stories using analytics to support your findings.
– Problem Solving: The curiosity to seek out relevant information and ability to ask the right questions to obtain information, understand, and learn from user research sessions.
– Adapt: The ability to move fast and adapt quickly to change, handle ambiguity, and work autonomously in an agile environment – you’ll have to be comfortable prioritizing simultaneous deadlines across multiple projects.
Collaboration & Communication: Good communication and public speaking skills to share out knowledge on user research.

Kindly share your resume at “tamjeed@zortechsolutions.ca” OR connect with Tamjeed Alam