Technical BA with ServiceNow
Job Description
Candidate Requirements/Must Have Skills:
• 8+ years of experience as a BA in a technical domain such as software development, system administration / Operations, reliability and performance engineering, process engineering, etc
• 5+ years of experience in ServiceNow – in SAM (Software Asset management) – Development & implementation and continuous support.
• Advance excel skills is must (Vlookups, Pivot tables, Macros)
Nice to Have
• Advanced knowledge of IT Service Management (ITSM) disciplines and frameworks, specifically IT Infrastructure Library (ITIL) is considered an asset.
Project management experience is an asset.
