Service Transformation Consultant

May 13, 2025

Job Description

  • Contractor
  • Anywhere

🚀 NOW HIRING: Service Transformation Consultant

We’re looking for a strategic, forward-thinking Service Transformation Consultant to help lead a major transformation effort in a provincial government setting. This is a remote-first contract with occasional onsite meetings/work sessions in Alberta (notice will be provided).

You’ll work alongside senior executives and delivery teams to drive service innovation, agile product delivery, and organizational change—with a direct impact on how digital services are delivered to citizens.

📍 Remote with occasional onsite presence in Alberta
🗓 Start Date: June 30, 2025
📄 Contract Length: 12 months + potential 24-month extension
📌 Submissions Due: May 15, 2025 – 9:00 AM

💼 Key Responsibilities:
Lead service transformation efforts across ministry teams, driving meaningful digital change.
Facilitate strategic conversations and alignment with executives and cross-departmental stakeholders.
Coach product/platform teams on agile practices from discovery to continuous improvement.
Build frameworks and models that accelerate digital maturity and capability.
Guide cultural shifts, organizational design, and governance strategies.

✅ Ideal Candidate Profile:
Proven track record in large-scale service or digital transformation (especially public sector).
Strong understanding of agile delivery, human-centered design, and digital culture building.
Ability to work with executive leadership and front-line teams alike.
Comfortable coaching, presenting, and navigating complex organizational environments.
Eligible for Enhanced Security Clearance in Canada (including possible RCMP clearance).
This opportunity offers the chance to shape the future of digital public services in a high-visibility initiative with executive engagement and cross-ministry impact.

📩 Interested? Let’s talk.
Send your Resume to:
📧 sanan.ali@bqint.com
📞 (403) 755-7755