Senior Solution Consultant

About the job
Job Title: Senior Solution Consultant – Kinaxis Maestro

Position Overview

As a Kinaxis Maestro Senior Solution Consultant, your primary focus will be leading end-to-end production support, application maintenance, and system troubleshooting for established Kinaxis Maestro implementations. Secondarily, you will drive continuous improvement by leading minor enhancements, configurations, and functional releases. This role requires a hands-on technical expert who can rapidly resolve critical system issues while advising business users on process optimizations.

Core Responsibilitie

sPrimary Duty: Production Support & System Maintenanc

eTechnical Support & Troubleshooting: Act as the primary point of contact for resolving complex data, model, and analytic configuration issues in live environments
.Issue Resolution: Troubleshoot functional errors and apply rapid fixes to ensure smooth day-to-day operations and high platform availability
.Data Integrity & Harmonization: Perform data readiness and quality assessments across ERP source systems to ensure successful data sync and maintain a robust Double Closed Loop integration
.User Support & Adoption: Address ongoing business queries, create user manuals, and oversee targeted training activities to ensure business users run Maestro applications efficiently
.Secondary Duty: Enhancements & Continuous Improvemen

tSolution Configuration: Design, build, and configure minor enhancements and system changes across modules like Demand Planning (DP), Supply Planning (SP), Capacity Planning, DRP, MPS, MEIO, and S&OP
.Requirements & Gap Analysis: Conduct discovery workshops and analyze business requests for system improvements to map new to-be processes
.Testing & Quality Assurance: Design configuration test scripts, lead unit testing, and execute end-to-end testing to ensure enhancements pass User Acceptance Testing (UAT) seamlessly
.Documentation: Create and maintain technical documentation, architecture updates, and solution designs for all new platform modifications
. Experience & Qualificatio

nsEducation: Bachelor’s degree in Engineering, Supply Chain, or a related technical fiel
d.Professional Experience: 5 to 8 years of dedicated experience supporting and implementing Kinaxis Maestro / RapidResponse, including participation in 2 to 3 successful end-to-end project lifecycle
s.Required Certifications:Minimum Kinaxis Solution Consultant – Level 2 certification is a strict requirement. (Kinaxis Maestro Solution Consultant/Solution Architect in Supply Chain Planning preferred
). Technical & Functional Competenc

iesDomain Expertise: Deep functional knowledge of standard supply chain business processes, control settings, and standard data models (specifically Supply Planning, Capacity Planning, DRP, MPS, MEIO, and S&O
P).Support Acumen: Strong understanding of application support frameworks, incident management, and technical documentation standar
ds.Communication: Exceptional ability to lead client discussions, facilitate collaborative problem-solving workshops, and explain complex analytical fixes simp