Job Description
🔥HIRING! Senior SharePoint Business Analyst (Canada)
🔥6 month contract – please apply to dmann@flexstaf-it.ca
🔥Key skills: Salesforce, Contact Center
🔥Bilingual (French/English) – highly preferred
Drive contact center and enterprise transformation initiatives by translating complex business needs into clear requirements, user stories, and structured documentation.
Partner closely with stakeholders and technical teams to support CRM integrations, AI-driven capabilities, and omnichannel enhancements using platforms like Salesforce, Agentforce, Confluence, and JIRA.
Pharmacy/Healthcare industry background – highly desirable
