Sales Support Coordinator

Job Description

We are currently seeking a Sales Support Coordinator to join our growing team. In this position you will play a pivotal role in ensuring the successful delivery and support of our products and services to our valued customers. In conjunction with the Sales Enablement Manager, you will be responsible for supporting the sales team in their day-to-day activities and collaborating with the marketing team to drive business growth and achieve sales targets. Please note that this position is based in Kitchener, ON. This position requires 2-3 days in-office per week, with the possibility of full-time in-office attendance during special events and other peak periods.

Responsibilities

Represent the Company in a professional and courteous manner.Contribute to maintaining and growing existing partnerships with customers, business owners, dispensers, and audiologists to achieve territory sales goals and identify additional opportunities.Assist with coordinating customer training.Prepare reports as needed.Work with outside sales and marketing to keep account activities and literature up to date.Update customer data and other sales data for current and new customers in Salesforce.Support coordination of product launches.Support sales team with administrative tasks, including account credit forms, data queries, shipping, starter kits.Order and track all branded, non-clinical materials.Support RFPs.Manage internal ecommerce website; including shipping promotional products, maintain stock levels, and ordering.Liaise with marketing team on all marketing initiatives and ensure tactics are executed fully.Compile lists of prospective customers for use as sales leads based on information from ad inquiries, trade shows, direct mail responses, dealer resellers, business directories, Websites, etc.Perform special projects as assigned.