Product Delivery Analyst – Retail Banking

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Working with one of our top financial clients, this role calls for a Product Delivery Analyst – Retail Banking. In this position, you will be key to driving the end-to-end development and delivery of impactful banking products and services within the Data & Analytics Centre of Excellence for P&BB Canada. You will collaborate with diverse cross-functional teams to translate customer insights and strategic priorities into tangible solutions that enhance customer experience and generate revenue growth.

Pay rate range (CAD): $47.10/hr – $56.52/hr

Responsibilities

Lead the end-to-end design, development, and launch of banking products and services aligned with strategic goals
Evaluate customer insights, market research, and competitive analysis to identify opportunities and recommend solutions
Develop and optimize multi-channel customer journeys, leveraging design thinking principles
Assist in creating strategic plans by identifying emerging trends and articulating long-term implications
Maintain awareness of core product systems, technology architecture, and market trends relevant to solution delivery
Oversee testing processes including QA, UAT, and end-to-end testing to ensure quality standards
Collaborate with stakeholders to facilitate effective communication, manage vendor relationships, and drive team influence
Utilize data analytics to monitor performance metrics, identify trends, and prioritize enhancements
Partner with regulatory and compliance functions to effectively manage risks and ensure solutions meet risk controls
Document business processes and support materials for transition to business-as-usual teams
Desired Skill-Set

Extensive experience in developing and delivering high-impact banking products/services
Proven experience in product management, including design, profitability, and regulatory compliance
Strong understanding of retail banking environments with a multi-channel, digital, and emerging technology focus
Familiarity with core product systems and technology architecture evolution
Knowledge of design thinking and ability to interpret qualitative and quantitative customer data
Analytical and financial acumen to support business case development and decision making
Track record of managing complex projects within tight deadlines, using both waterfall and agile methodologies
Excellent communication skills, both written and verbal
Strong stakeholder management and change management capabilities
Customer-centric approach with results-driven mindset
Nice to Have

Prior experience in a financial institution or major bank environment
Ability to synthesize industry trends and adapt strategies accordingly
Experience managing vendor relationships and external partnerships
Familiarity with risk management frameworks and controls