OFFICE MANAGER

About the job
Home: Southbridge Ottawa

Location: Nepean, Ontario

Position: Personal Support Worker Full-Time

Southbridge is thrilled to announce the opening of our newest long-term care facility right in the heart of Ottawa. A thoughtfully designed 192-bed long-term care home, built with comfort and community at its core. This purpose-driven space will soon welcome its new residents this Fall 2025. Southbridge Ottawa is proud of our new state-of-the-art home and welcomes you to join our team!

Since 1967, we’ve been building a foundation of innovation and success for operating long term care homes and retirement communities. We are redeveloping our communities so that we may continue to provide consistent, high-quality care for our residents now and in the future.

Reporting to the Executive Director, the Office Manager will demonstrate flexibility, adaptability, and passion for senior care by delivering high-quality leadership support to our homes.

Responsibilities

Providing exceptional customer service to residents, visitors, service providers and staff alike
Recording details of financial transactions through Point Click Care (our electronic health record system)
Preparing and submitting monthly billings to residents, government agencies and other third parties for payment processing
Disbursing, balancing and replenishing facility petty cash funds and administering trust accounts for the residents in accordance with the Nursing Homes Act
Preparing bank deposits and completing reconciliations for accounts
Applying the rate reduction application process for residents
Accounts receivable / collections and processing all vendor payables
Payroll duties including data entry and preparing payroll for submission
Other duties and tasks as assigned to help support the team as a whole!

Requirements

Post-secondary certificate or diploma in Accounting, or a related course
Post secondary education related to payroll administration or related experience is an asset
3+ years of experience in a similar position with working knowledge of general office operations
Experience in Long Term Care with utilization of Point Click Care is an asset but not required
Strong interpersonal and organizational skills, ability to work in a fast-paced environment and have exceptional time management skills
Interested applicants should apply through this posting. We would like to thank all applicants for your interest in working as part of our team! Only those applicants selected to move forward in the recruitment process will be contacted.
Southbridge Care Homes welcomes those applicants with disability related needs and those whom a need for accommodation in the recruitment process. Please provide notice of your need for accommodation to the hiring manager upon scheduling of an interview.

Southbridge’s mission is to operate a best-in-class portfolio of care homes and retirement communities that consistently deliver excellence in care and services in an economically sustainable manner.

We would like to thank all applicants for your interest in working as part of our team! Only those applicants selected to move forward in the recruitment process will be contacted.

Southbridge welcomes those applicants with disability related needs and those whom a need for accommodation in the recruitment process. Please provide notice of your need for accommodation to the hiring manager upon scheduling of an interview.

Note: At Southbridge, we care about your privacy and strive to protect Applicant Data throughout the recruitment process. To that end, information that we gather from applicants via job postings, is used solely for the purposes of recruiting and hiring.