Lead, Change and Training

September 18, 2024

Job Description

About the job

Payments Canada’s purpose is to make payments easier, smarter and safer for all Canadians. We care deeply about our employees’ well-being and are committed to providing a flexible, hybrid work environment that supports in-person connection and remote work.

|Get to Know Us

We are a unique organization situated at the centre of Canada’s payments ecosystem. We own and operate payment systems that process hundreds of billions of dollars worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas, and to navigate industry-level challenges. We adhere to a set of values that are our north star: Inspire Trust, Build Community and Enable Change.

Payments Canada – where our country connects:

|Our Culture

We are a collaborative, diverse and passionate group of individuals. We support one another, make impactful contributions to the organization, and develop and nurture meaningful connections across our ecosystem!

Come and join us – Where Payments Meets Purpose!

|About the role

Change Management plays an integral role within Payments Canada and the delivery of the RTR Program. As part of our Business Program Delivery team, the Lead, Change and Training will lead the coordination of the internal change function to support implementation and integration of new business processes and systems. This position will be responsible for creating change management and training strategies to support successful implementation of the RTR by Payments Canada, our RTR delivery partners, Payments Canada members and the Bank of Canada, with a focus on the people side of change, including changes to business processes, systems, and technologies.

This is a temporary position for a 24 month- term.