Hardware Asset Management Consultant/ServiceNow

Are you experienced in ServiceNow Hardware Asset Management and ready to lead enterprise implementations? Apply Now!

Working with one of our top financial clients, this role calls for a Hardware Asset Management Consultant/ServiceNow. This position involves leading the installation, configuration, and ongoing optimization of HAM Pro, ensuring seamless integration with other systems and processes to support enterprise asset lifecycle management.

Pay rate range (CAD): $61.59/hr – $73.91/hr

Responsibilities

Lead the installation, configuration, and ongoing enhancement of ServiceNow HAM Pro from a business perspective
Analyze the impacts of HAM Pro on other ServiceNow modules and business systems
Streamline existing processes and workflows related to hardware asset management
Design and implement new workflows leveraging HAM Pro features
Develop dashboards and reports to track hardware asset lifecycle metrics
Execute hardware reconciliation processes to ensure data accuracy
Integrate HAM Pro with discovery, scanning tools, procurement, and finance systems
Manage asset classes including servers, network devices, and end-user devices
Document processes, workflows, and provide stakeholder training
Collaborate with cross-functional teams to ensure compliance and audit readiness
Desired Skill-Set

Proven experience leading enterprise ServiceNow HAM Pro implementations
End-to-end delivery of at least one HAM Pro project (design, build, test, deploy, hypercare)
Deep understanding of HAM Pro tables, data models, workflows, and reporting features
Knowledge of ServiceNow HAM Pro impacts on ITSM modules
Proficiency with discovery and scanning tools such as ServiceNow Discovery, SCCM, Intune, Qualys
Experience integrating with procurement or finance systems like Coupa
Strong background managing hardware asset classes and lifecycle processes
Familiarity with hardware reconciliations and asset lifecycle documentation
Excellent stakeholder management and training capabilities
Analytical mindset with KPI-driven approach
Experience in regulated industries preferred
Bachelor’s degree in Information Systems, Computer Science, or related field
Nice to Have

HAM certification or related professional credentials