Fraud Analyst

We’re Hiring II Fraud Analyst II Canada
📍 Location: Toronto- Hybrid 2 days a week in office
⏳ Job Type: Contract

Be trained on the applications they need to work with and understand the different types of fraud cases we encounter Pick up cases from a backlog of cases and review the case file Retrieve account information from our collector SOR and review profile changes and transactions Retrieve logs ( transactions and redemption information) from SPLUNK and our supporting applications that store Redemption information to determine a resolution Record details and financial implications of each case in a specific location as well as recording financial losses Record case resolution in customers account with directions for frontline to action (templated) Send email to customer, inviting them to call the AIR MILES CARE Centre (templated)

📩 Interested candidates can share their resume at
pooja.s@tekishub.com