Dynamics 365 Development Manager

💼Role: Dynamics 365 Development Manager
📍Location: Canada (Remote)
⌛Duration: 6-12+ Months (Contract)

The Role
Reporting to the Director of Product Development, your role as Dynamics 365 Development Manager is key to our success in meeting our goals to modernize our legacy applications.

What you’ll do:
Technical Leadership: Provide hands-on leadership and mentorship to a multidisciplinary development team, including technical leads, architects, and developers.
Cross-Functional Collaboration: Partner with architects, product owners, QA leads, and business analysts to deliver high-quality, business-aligned solutions and to prioritize work for the team.
Champion Development Process: Own and optimize the development lifecycle by introducing agile best practices and scalable delivery models. Identify opportunities for acceleration and innovation and propose options when challenged by constraints.
Delivery Accountability: Take full ownership of development deliverables; monitor progress, resolve blockers proactively, and ensure timely completion.
Knowledge Management: Promote knowledge sharing through well-maintained documentation and internal learning initiatives to support sustainable development.
Release Strategy Compliance: Collaborate with the deployment team to ensure adherence to release strategy and development best practices for smooth rollouts.
Team Culture: Foster a collaborative, inclusive, and high-performing team environment built on open communication, accountability, and continuous improvement.
Risk Management: Proactively identify technical and delivery risks and engage
stakeholders early to resolve issues before they escalate and remove roadblocks
from the team’s path.
Team Structure & Clarity: Define and align team structures, roles, and responsibilities to ensure clear ownership and efficient execution of project goals.

Qualifications
What you bring:
Experience: 10+ years of technical expertise with Microsoft Dynamics 365 Customer Service, Field Service including 4+ years in team leadership, people management/supervision roles in enterprise or consulting environments.
Technical Excellence: Background on Solutions Architecture, Technical Design Patterns, and Power Platform (Power Apps, Power Automate, Dataverse) and ALM

Kindly share your resume at tamjeed@zortechsolutions.ca