Design Director
Job Description
Here’s What You’ll Need:
10+ years’ experience of {Interaction Design and/or Service} Design across varied users, business problems, and devices
5+ years leadership/management experience; demonstrated experience leading multiple cross-discipline teams.
5+ year of experience planning, designing, facilitating, and synthesizing workshops
5+ years’ experience with driving and applying user-centered design processes.
Consulting experience leading teams, engagements and business development efforts at large clients
Bilingual English/French speaking with the ability to converse in both technical and business conversations is mandatory for this position
Bachelor’s degree or equivalent work experience
English is required for this position as this role will regularly interact with stakeholders across Canada, US and other countries across our Global footprint where English is the common language. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company’s activities to avoid this requirement.
Bonus Points If:
Ability to learn new software quickly; experience with Microsoft Office, Figma, Adobe Creative Suite, Sketch, Confluence, or JIRA is a plus.
Knowledge of and experience with applying user-centered design processes.
Understanding of areas of specialization within the greater design landscape, including but not limited to Design Research, Visual Design, and Content Design.
Familiarity with rapid prototyping methods, ranging from paper sketching to digital prototypes.
You’re experienced with driving and applying user-centered design processes while working collaboratively with external clients and their customers, along with cross-functional teams including engineering, product management and user research
You are a natural storyteller who can captivate our teams and clients
You can demonstrate an ability to take problems from concept to development
Consulting experience delivering and supporting business development
You’re composed in high-pressure situations with a “big-picture” perspective on how to handle those
You’re comfortable designing within iOS and Android native, Web Responsive, and additional platform guidelines using Figma (primary), Adobe XD, the Creative Suite, and other relative design tools
