Customer Care Representative

We are hiring Customer Support Agents for our Multinational Canadian Restaurant clients. The role is fully remote! Please apply below if you are interested 🙂

Type: 2-3 months + extensions
Rate: 18- 20/hr
Location: Fully remote
Hours: 40 hour work week

REQUIRED SKILLS AND EXPERIENCE
• Exceptional communication and customer service skills
• Owns a laptop and has a designated workspace at home
• Strong affinity for technology and applications
• Availability to work one weekend day and overtime if necessary
• Experience with Microsoft Office
• Resourceful, self-starter and self-motivated
• Problem solver, thinking quickly and creatively to resolve issues. Adaptable and quick to learn new systems and processes in dynamic work environments.

NICE TO HAVE SKILLS AND EXPERIENCE
• Experience in loyalty programs, including guest handling
• Background in analytics, technology, live chat, phone lines, or IVR Certificate or diploma preferred
• Proficiency in written and verbal English and French