Business Analyst

Job Title: Business Analyst
Location: Toronto, ON
Contract

Job Description:

• Lead/Support Agile ceremonies like daily scrum, sprint planning, retrospective and demo for each sprint
• Support Increment planning
• Play role of scrum master
• Provide project updates
• Participate and document system/data analysis
• Support team by removing blockers and raising concerns in a timely manner
• Lead/Participate/Support/Document customer/client/third party analysis sessions
• Leading requirement elicitation sessions
• Work with Product Owners, stakeholders, and technical team to create well defined Epics/User Stories
• Work closely with Product Owners in EPIC/Story prioritization
• Spearhead and facilitate cross team communication
• Validate and support team to meet delivery expectations
• Manage team process tools like JIRA, Confluence and Sharepoint
• Knowledge of Guidewire PolicyCenter, Guidewire ClaimCenter, JIRA, HPSM, and/or SharePoint is an asset.
• Advanced experience in identifying and understanding business needs, validating with key stakeholders and evaluating alternative solutions
• Advanced experience in SQL/Oracle, Confluence, SPLUNK, ITSM tools (e.g. HPSM, ServiceNow), process mapping tool (e.g.• Visio)
• Demonstrate advanced knowledge of different requirement gathering techniques and hands on experience with UI and design
• principles, functional and non-functional requirements
• Experience conducting impact analysis in an enterprise environment
• Experience applying enterprise architecture and security framework principles
• Expert knowledge in Agile methodologies and experience as a scrum master/team lead
• Ability to translate technical terms and requirements for non-technical people
• Experience in facilitating/guiding large cross functional groups with demonstrated success in relationship building, conflict
• resolutions, consensus building, risk mitigation and in delivery of medium-to-large initiatives.
• Ability to plan, prioritize and complete multiple concurrent tasks in an environment of changing deadlines, priorities and requirements
• Experience with different testing techniques
• Experience performing production support including incident, problem and change management
• End-to-end knowledge of software development lifecycles (e.g. build and release management, migration methodology)
• Experience in supervising and mentoring cross-functional team members.