Bilingual (French, English) Help Desk Specialist

*HIRING – CONTRACT – HYBRID TORONTO**

Our top5 banking client is looking for a Bilingual (French, English) Help Desk Specialist!

If you are interested and fit the requirements, please send your resume to safao@corgta.com! No third party vendors please

Candidate Requirements/Must-Have skills:
1) 1+ years of experience in a customer service-related position.
2) 1+ years of experience of phone customer support – preferably within the financial transactions space.
3) Experience probing and identifying customers ask – problem solving and analytical thinking demonstrated in recent project or position.
4) French-speaking is mandatory
Nice-To-Have Skills:
• Prior banking FI experience.
• Experience with foreign currency orders (worked for an exchange bureau or currency exchange in the past).
• Experience with general ledgers, cash orders or any accounting skills would be an asset.