Bilingual (French, English) Help Desk Specialist

**HIRING – CONTRACT -1x/WEEK GREATER TORONTO AREA**

Our top5 banking client is looking for a Bilingual (French, English) Help Desk Specialist!

If you are interested and fit the requirements, please send your resume to safao@corgta.com! No third party vendors please

Must have skills:
Minimum 1-2 years of experience as a Technical Support Analyst in a challenging helpdesk environment.
Advanced level in MS Office Suite.
Bilingual French/English

Nice to have skills:
Experience with Project Management Methodology would be considered an asset.
Knowledge of Cash Management Products
Knowledge of Confluence an Asset.
Knowledge of Power BI reporting is an asset.
Experience with process mapping, creating procedural documents is an asset.
Expert understanding of GBP’s product offerings and services.
Knowledge of GBP’s customized solution onboarding process and solutions