Bank Service Officer

Are you detail-oriented with financial or banking experience? Apply Now!

Working with one of our top financial clients, this role calls for a Bank Service Officer. This position involves managing data entry and communication tasks within a dynamic team environment, supporting increasing volumes of work while maintaining high accuracy and adherence to compliance standards.

Pay rate range (CAD): $17.60/hr – $20.25/hr

Responsibilities

Manage daily email communications and process non-financial transactions involving sensitive client information
Review forms meticulously and input critical data across multiple systems
Ensure accuracy and compliance in all data entry activities
Verify data by comparing source documents and correcting errors as needed
Maintain logs of activities and completed tasks
Meet service level agreements (SLAs) within 24–48 hours
Collaborate with internal teams to ensure smooth workflow and data integrity
Desired Skill-Set

2-4 years of banking or financial services experience
Proficiency in Microsoft 365: Excel, Word, Outlook
Strong written and verbal communication skills
Exceptional attention to detail and high accuracy in data handling
Ability to work independently and manage time effectively
Strong problem-solving abilities
Experience with data entry and review processes
Nice to Have

Experience with Excel Macros
Knowledge of additional Microsoft Office tools or automation skills