Application Specialist

About the job
We are seeking a Cloud Application Specialist to support a large-scale, multi-year cloud modernization initiative. This is a hands-on, operational role focused on application stability, Level 2 support, and continuous improvement within a modern cloud environment. The role is not purely development and not purely administration. If you have the below requirements, please apply today!

Key Responsibilities

Provide hands-on application support, maintenance, and minor enhancements
Act as Level 2 support with primary focus on Microsoft Dynamics 365 (CRM)
Support enterprise cloud applications across:
Dynamics 365 (CRM)
Sitecore (CMS)
Authentication & access management (Okta)
Integrations, reporting, and data flows
Troubleshoot incidents, perform root-cause analysis, and support operational stability
Collaborate with development, cloud, security, and vendor teams
Core Skills (60–70% coverage expected)

Cloud application support (CRM / CMS)
Microsoft Dynamics 365 (CRM)
Microsoft Azure fundamentals
GitHub and/or Azure DevOps
Sitecore (CMS support)
Power Automate (Flows)
Power BI / reporting
REST APIs, JSON, authentication
JavaScript, Node.js, or Python (working knowledge)
Strong troubleshooting and diagnostic skills
Required Qualifications

Hands-on experience supporting cloud-based CRM platforms (Dynamics 365 preferred)
Azure certification (required)
Experience working in Azure environments
Exposure to DevOps practices (GitHub / Azure DevOps)
Understanding of authentication and access management (Okta)
Strong problem-solving and communication skills