Administrative Assistant/Resource Coordinator – Banking

Are you an organized professional with a passion for supporting operational excellence? Apply Now!

Working with one of our top financial clients, this role calls for an Administrative Assistant/Resource Coordinator – Banking. This position involves providing centralized administrative support, office operations coordination, and contributing to process improvements within a dynamic banking environment. The role offers an excellent opportunity to enhance your skills in a collaborative team while gaining exposure to enterprise operations.

Pay rate range (CAD): $27.54/hr – $33.04/hr

Responsibilities

Develop and maintain organized filing systems for business reports, forms, and documents, ensuring accuracy and accessibility both physically and digitally
Draft, review, and distribute correspondence, presentations, and policies/procedures tailored to team needs
Manage outgoing communications and respond to incoming inquiries, escalating issues as necessary
Prepare, submit, and track departmental expense claims and reports
Conduct premises inspections and complete monthly Health & Safety audits, including documentation and reporting
Liaise with internal teams and external vendors to support office operations and facilities management
Assist with staff and contractor onboarding, office moves, relocations, and planning activities to minimize operational disruptions
Support office services such as inventory monitoring, supply ordering, and maintaining office supplies and refreshments
Monitor stock levels, anticipate needs, process orders, and manage shipments efficiently
Collaborate with stakeholders to ensure operational objectives are met and processes are optimized
Review and organize work tasks for accuracy and compliance with standards
Analyze operational issues, determine appropriate actions, and escalate when needed
Identify opportunities for process improvements and support the implementation of efficiency initiatives
Provide training support and mentorship for new team members as experience is gained
Take on additional responsibilities as assigned to support team goals and business needs
Desired Skill-Set

2+ years of experience in an administrative support role
Proven experience in high-volume, fast-paced environments
Proficiency with Microsoft Office Suite (Outlook, Teams, Word, Excel)
Strong verbal and written communication skills
Excellent organizational abilities and attention to detail
Effective collaboration and team engagement skills
Analytical thinking and problem-solving capabilities
High resilience and adaptability in changing environments
Ability to work independently and take initiative
Nice to Have

Experience with ServiceNow or similar platforms
Relevant postsecondary education
Customer service experience