IT Paramedic and Ambulance Systems Analyst
Job Description
IT Paramedic and Ambulance Systems Analyst
Hybrid – Travel Toronto, Ontario, Canada
5+ years of PR or Citizen
Contract
Must have:
· Technical expertise and coordination of administration, monitoring, management, implementation and support of:
o Desktops and network and server environments
o Ambulance Communication Centre (ACC) integrated 911 solutions such as CAD, radio, phone, GIS, and paging, within one or more assigned ACCs
· Paramedic and Ambulance Communication Officer technical subject matter expertise in multiple technology-related projects, including but not limited to, Radio, Telecom, Satellite Systems, and Digital Voice Recording and Retrieval
· Execute and support 911 dispatch centers’ emergency COOP activation plans
· 24 X 7 on-site and remote support of all emergency 911 ambulance dispatching equipment in the province, in support of the clients compliance and oversight of the Land Ambulance Act
· Coordinate administration, monitoring, management, implementation, and support of desktops and server environments, Ambulance Communication Centre (ACC) integrated 911 solutions such as CAD, radio, phone, GIS, and paging, within one or more assigned ACCs
NOTE:
Travel in Ontario
· Knowledge of systems analysis and design methods and techniques to develop system solutions and manage servers and applications
· Demonstrated knowledge of testing and implementation methods and practices for testing and acceptance
· Experience applying theories, principles, and practices of voice, data, radio, information technology, and satellite telecommunications engineering.
· Experience with Local Area Networks and various network topologies/configurations
· Experience with systems and business operational disciplines and processes; skills in negotiation, conflict and problem resolution, change management, and project coordination; current knowledge of new technologies and trends that may benefit emergency health services.
· Ability to use basic Radio Frequency test equipment such as multi-meter, voltmeter, system monitor, or analyzer
· Knowledge of server and network technologies, hardware, and facilities requirements (data centers) along with IT security policies to identify and evaluate IT options for clients and to design, develop, and implement technology solutions
· Experience with IP-based telephony systems such as Avaya and CTI (Computer Telephony Integration) solutions
· Experience with integrated voice and data switching systems, computer data communications architecture, radio-trunking systems design, and P25 standards
· Experience with VHF and UHF radio technologies
· Experience with public safety dispatch systems integration and interface requirements to support continued interoperability of all systems and services
