Cognos Middleware Specialist

Job Description

Cognos Middleware Specialist
Hybrid, Toronto, Ontario, Canada
Security Clearance required, 3 years of PR in Canada or Citizen
Contract

User Support: Provide technical support to end-users, including troubleshooting and resolving issues. Manage user accounts, roles, and permissions to ensure appropriate access control.
Create documentation to help operations support team staff effectively utilize Cognos tools.
Security and Compliance: Implement and enforce security policies to protect sensitive data.
Ensure compliance with organizational and regulatory standards. Conduct and/or support regular audits and assessments to identify and mitigate risks.
Collaboration and Communication: Work closely with IT teams, business units, and external vendors. Communicate effectively with stakeholders to understand and gather requirements and provide updates. Participate in project planning and execution to support business initiatives

MUST HAVE SKILLS:
Advanced experience level in the administration and support of IBM Cognos Analytics v11 and later versions, including installation and build, system tuning and optimization, problem root cause analysis and troubleshooting, version upgrades and migrations
·      Knowledge and experience with technical writing of build and installation guides, scripted and automated deployment methods, tools and techniques, and knowledge of industry standards and best practices
·      Knowledge and experience with tools for the creation, distribution, and maintenance of the required user documentation and guidelines
·      Experience sustaining large and complex application implementations based on the following technology products:
o  IBM HTTP Server, Apache
o  IBM WebSphere
o  Oracle Database 19c (and later)
·        Linux (e.g., Red Hat Ent Linux)