IT Infrastructure & Operations Manager
Job Description
Job Description
We are looking for an IT Infrastructure & Operations Manager who will play a critical role in the design, implementation, and management of HSS’s IT infrastructure. This role will be responsible for executing a long-term IT roadmap that aligns with the company’s strategic goals, modernizing our IT systems, and adopting our cloud strategy. The ideal candidate will have a deep understanding of IT infrastructure, hyperscale cloud technologies, and emerging trends in IT modernization. This role is based fully onsite out of Mississauga, ON and reports to the Global Director – IT Infrastructure and Operations.
WHAT’S IN IT FOR YOU?
Competitive compensation/pay package (Range – TBD)Dental/Vision/Medical benefitsLife InsuranceHealth Spending AccountEmployee Support and Mental WellnessCompetitive matched retirement savings program – RRSPBe part of a long standing and stable industry leader
WHEN YOU JOIN US YOU WILL BE;
Team Leadership & Development
Lead, mentor, and develop a team of IT professionals, ensuring they have the skills and knowledge to support the company’s IT infrastructure.Foster a culture of continuous learning and improvement within the IT team.
Strategic Planning
Implement our long-term IT infrastructure roadmap aligned with the company’s business goals.Collaborate with senior management to understand business objectives and translate them into IT strategies.Conduct regular reviews and updates of the IT roadmap to ensure alignment with evolving business needs.
Cloud Strategy
Design and execute a cloud adoption strategy, including migration planning, implementation, and ongoing management.Assess current infrastructure and identify opportunities for cloud integration.Ensure seamless migration of applications and data to cloud platforms while minimizing downtime and disruption.
Infrastructure Management & Modernization
Manage and maintain the company’s IT infrastructure, including servers, networks, storage, databases, and disaster recovery systems.Lead initiatives to modernize the IT stack, ensuring the adoption of the latest technologies and best practices.Evaluate and integrate new technologies to improve efficiency, scalability, and performance.Oversee the decommissioning of outdated systems and the implementation of new solutions.Ensure high availability, reliability, and performance of all IT systems and services.Implement and manage robust monitoring, backup, and disaster recovery solutions to safeguard company data and operations.
Stakeholder Engagement & Vendor Management
Work closely with global business units to understand their IT needs and ensure the infrastructure supports their operational requirements.Communicate effectively with senior management, providing regular updates on infrastructure projects, risks, and opportunities.Collaborate with vendors and service providers to negotiate contracts, manage relationships, and ensure service level agreements (SLAs) are met.Evaluate and recommend new technologies, tools, and services that can enhance the company’s IT infrastructure.
Budget Management And Compliance
Ensure that all infrastructure components meet security and compliance requirements.Implement robust security measures to protect against cyber threats and data breaches.Stay updated on industry regulations and standards, ensuring compliance with relevant laws and guidelines.Develop and manage the IT infrastructure budget, ensuring cost-effective solutions are implemented without compromising quality or performance.Monitor and control infrastructure-related expenses, identifying opportunities for cost savings.
OUR IDEAL CANDIDATE;
Strong leadership and team management skills, with the ability to inspire and guide a diverse team.Minimum of 10 years of experience in cloud architecture design, adoption/migration, IT infrastructure management, with at least 5 years in a leadership role.Minimum 10 years of data center management experience.Solid experience in cloud strategy, migration and implementation with knowledge of major cloud platforms in hybrid cloud environments and/or multi-cloud management.Proven experience in managing and modernizing IT infrastructure, including servers, networks, storage, and databases with a strong understanding of IT infrastructure components, including virtualization, networking concepts, storage (preference of HP3Par or Pure platforms), and backup solutions.Strong understanding of network fundamentals and concepts (IP subnetting, routing, firewalls). Hands-on network management experience is desirable.Strong communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.Relevant certification(s) from AWS, GCP, and/or Microsoft Azure.Bachelor’s degree in information technology, Computer Science, or a related field.
WORK AUTHORIZATIONS AND TRAVEL;
30% business travel slated to Europe and across North America.
Benefits of Employment: IKO recognizes that its success is due to the strength of its employees. A primary goal of IKO is to promote individual employee’s sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, IKO. We are pleased to offer competitive compensation, health care, a progressive and challenging workplace and a commitment to teamwork and integrity.
Diversity and Equal Opportunity Employment: IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. IKO Industries Ltd. encourages and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
