Process Manager/Analyst!

Job Description

Candidate Requirements/Must Have Skills:
•    5-7 years of experience as an analyst
•    Experience in a technical domain such as software development, system administration / Operations , reliability and performance engineering, process engineering, resilience engineering, etc
•    Familiar and able to engage with software development and operations teams that leverage methodologies such as Agile, DevOps, and System Reliability Engineering.
•    Familiar with at least one major process analysis technique or framework including Value Stream Mapping, SixSigma, Hierarchical Task Analysis, System Mapping, etc
•    Fluency in English is a must

Nice to Have skills
•    Spanish is an asset.
•    Advanced knowledge of IT Service Management (ITSM) disciplines and frameworks, specifically IT Infrastructure Library (ITIL) is considered an asset.