Administrative Assistant (Customer Service Support)

🚨 We’re Hiring: Administrative Assistant (Customer Service Support) – Contract

📍 Richmond Hill, Ontario | In-Person
📅 1-Month Contract (with potential for extension)

Our client is seeking a detail-oriented and customer-focused Administrative Assistant to support their Customer Service team. This role is ideal for someone who enjoys keeping operations organized, communicating with customers, and providing administrative support in a fast-paced environment.

What you’ll do:
✅ Support the Customer Service Manager with daily administrative tasks
✅ Answer inbound calls and manage email correspondence
✅ Process returns and maintain accurate records and documentation
✅ Log customer complaints and track follow-up activities
✅ Receive, sort, and distribute incoming packages
✅ Schedule appointments and assist with calendar coordination
✅ Perform data entry and prepare reports using Microsoft Office
✅ Communicate with customers and internal teams to support service operations

What we’re looking for:
✅ Previous experience in an administrative, customer service, or office support role
✅ Strong verbal and written communication skills
✅ Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint)
✅ Excellent organizational skills and attention to detail
✅ Accurate data entry and record-keeping abilities
✅ Ability to manage multiple priorities and meet deadlines
Schedule: Monday–Friday
Location: In-Person, Richmond Hill, Ontario

Interested? Qualified candidates are encouraged to apply by sending their application to: vivian.luc@roberthalf.com