Brainware Intelligent Data Capture Application Platform support Analyst

Dear Connections,
Greetings from Aarorn Technologies!!

We are Hiring For Brainware Intelligent Data Capture Application Platform support analyst Position

Experience: 8+ years
Location: Remote (Canada)
Rate – $65-75/Hr.
Visa or work authorization restrictions: Any visa with minimum 1 year of validity

Key Responsibilities:
• Provide day-to-day support for the Hyland Brainware Intelligent Data Capture platform.
• Troubleshoot and resolve issues related to document capture, data extraction, and validation workflows.
• Maintain and optimize integration with SAP and other enterprise applications using APIs.
• Collaborate with business teams to ensure accurate data processing for Accounts Payable Shared Services.
• Monitor system performance and implement improvements for stability and efficiency.
• Document processes, configurations, and troubleshooting steps for knowledge sharing.
• Participate in change management and ensure compliance with IT standards.
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Required Skills & Experience:
• Expertise in Hyland Brainware Intelligent Data Capture platform.
• Strong knowledge of data extraction, classification, and validation techniques.
• Experience with API integration and troubleshooting, especially with SAP systems.
• Solid understanding of functional processes in Accounts Payable Shared Services.
• Excellent problem-solving and communication skills.
• Ability to work in a support and maintenance role for enterprise applications.
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Preferred Qualifications:
• Experience in OCR technologies and intelligent document processing.
• Familiarity with workflow automation and RPA tools.
• Knowledge of ITIL processes and enterprise support environments.

Team Lead Skills

• Proven ability to lead and manage larger teams in different GEO regions.
• Should have a clear understanding and working experience in SDLC, CI/CD, Agile & Sprint programs.
• Ability to Co-ordination with Application and Platform teams, Hyper-Care support, Performance optimization, Unit Test & Integration test support
• Mentor and support other colleagues and L2 team for L3 Technical delivery
• Managing services SLAs like availability (proactive monitoring) and incident resolutions as per SLAs
• Strong client-facing role at the customer location or remotely.

Interested candidates send resume on Mubin@aarorn.com