Operations Officer – AML

Are you detail-oriented with strong organizational skills? Apply Now!

Working with one of our top financial clients, this role calls for an Operations Officer – AML. This position involves providing essential operational support within a fast-paced, AML-focused environment, supporting onboarding activities and transaction processing to ensure compliance and service excellence.

Pay rate range (CAD): $17.60/hr – $22.79/hr

Responsibilities

Onboard contractors for AML-related projects by coordinating hiring SOWs and system access requests
Collaborate with managers to facilitate onboarding and fulfill hiring requests efficiently
Support the end-to-end request monitoring process, providing updates and next steps to end users
Execute operational transactions accurately and promptly following established guidelines and SLAs
Refer or escalate operational issues to appropriate teams for resolution
Assist in identifying opportunities to enhance service delivery and system efficiencies
Validate incoming transaction data, perform necessary adjustments within authority limits
Maintain clear and effective communication with stakeholders via email and follow-ups
Support compliance with AML policies, confidentiality standards, and internal controls
Contribute ideas for continuous process improvement and support ongoing initiatives
Desired Skill-Set

Ability to meet strict deadlines and manage high-volume workloads
Strong organizational and time management skills
Excellent communication skills for liaising with diverse stakeholders
Proficiency in Microsoft Office Suite, especially Excel, SharePoint
Attention to detail and accuracy
Self-motivated, goal-oriented, and able to work independently
Adaptability to evolving procedures and policies
Knowledge of MM and FX products (Options, Foreign Exchange, Money Market instruments)
Experience with global banking platforms and operational systems
Nice to Have

Prior banking experience, particularly in asset servicing or trade processing
Customer service background with client interaction focus
Experience working in an AML or regulatory environment