Technical BSA – AI Chatbot

Are you experienced in AI-driven solutions and financial markets? Apply Now!

Working with one of our top financial clients, this role calls for a Technical BSA – AI Chatbot. This position involves supporting a cutting-edge chatbot project within the Capital Markets domain, working closely with FX traders and pricing systems to enhance user engagement and process automation.

Pay rate range (CAD): $68.84/hr – $82.60/hr

Responsibilities

Engage with FX traders and Capital Markets stakeholders to gather comprehensive requirements
Translate business needs into chatbot workflows and feature specifications
Manage user stories and track progress using JIRA
Develop and maintain detailed documentation in Confluence, covering chatbot behaviors and system integration points
Collaborate with technical teams to ensure seamless chatbot implementation and deployment
Desired Skill-Set

Strong conceptual understanding of Large Language Models (LLMs), Rule-Based Systems (LLPs), and agentic AI design (hands-on experience not required)
Familiarity with Foreign Exchange (FX) workflows and trading processes
Experience with conversational interfaces and user-facing trade execution platforms
Previous Business Systems Analyst experience in banking, FX, or capital markets environments
Proficiency in creating process flow diagrams and documentation
Nice to Have

Basic SQL knowledge
Strong communication skills with the ability to articulate technical concepts
Banking industry experience with AI and LLM knowledge
Curiosity about data flows and AI model behavior
Ability to effectively communicate complex technical topics during interviews